Welcome to Opsin. By accessing and using our website, placing an order, or engaging with our services, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

🛒 Orders & Purchases

• All orders placed through the Opsin official website are subject to acceptance and availability.

• We reserve the right to cancel or refuse any order if:

  • The product is out of stock.

  • There is an error in pricing or product information.

  • Fraudulent or suspicious activity is detected.

• Once your order is confirmed, you will receive an order confirmation email/SMS.

💰 Pricing & Payment

• All prices listed on our website are in Pakistani Rupees (PKR) and inclusive of applicable taxes.

• Opsin reserves the right to update or change prices without prior notice.

• Payment must be made through the available payment methods at checkout.

🚚 Shipping & Delivery

• Orders are processed within 24 hours (Monday to Saturday).

• Standard delivery time is 3–5 working days nationwide.

• Opsin offers Free Delivery across Pakistan—no hidden charges.

• Delivery delays may occur due to incorrect addresses, courier issues, weather conditions, or public holidays.

🔄 Returns & Exchanges

• Opsin offers a 7-Day Return & Exchange Policy (frames only).

• Returns are only accepted if the product is defective, damaged during shipping, or incorrect.

• Custom prescription lenses are non-returnable (unless defective upon arrival).

• Full details are available in our Return & Exchange Policy.

👓 Product Information

• We make every effort to display product colors, details, and descriptions accurately.

• However, slight variations may occur due to lighting, screen settings, or manufacturing changes.

• Opsin is not responsible for differences in appearance caused by user devices.

🔒 Privacy & Data Protection

• By shopping with Opsin, you agree to our Privacy Policy, which explains how your personal data is collected, used, and protected.

• Your personal details are kept secure and never sold to third parties.

⚖️ Limitation of Liability

• Opsin is not liable for:

  • Delays caused by courier companies, natural events, or political disruptions.

  • Any indirect or consequential damages arising from the use of our products or website.

• Our liability is limited to the value of the product purchased.

🚫 Misuse of Website

• You agree not to misuse our website by:

  • Engaging in fraudulent activity.

  • Attempting to hack, disrupt, or compromise the website’s security.

  • Copying or misusing content, images, or trademarks without permission.

📝 Changes to Terms

Opsin reserves the right to update these Terms & Conditions at any time. Updates will be posted on our website, and continued use of our services means you accept the revised terms.

📞 Contact Us

For any questions regarding these Terms & Conditions:
📧 Email: opsin936@gmail.com
📞 Helpline: +(92)310-520-4915

Working Hours: Monday to Saturday, 10:00 AM – 7:00 PMy